Frequently Asked Questions
Everything you need to know about our goat milk skincare and more.
What makes goat milk skincare special?
Goat milk has the same pH as human skin, making it incredibly gentle and effective for delivering moisture and nutrients without irritation.
When will my order ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
Are your products cruelty-free?
Yes, all Beekman 1802 products are Leaping Bunny certified cruelty-free. We never test our formulas or ingredients on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund, minus shipping costs.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Please check our shipping page for specific country availability.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.